When burning your soy candles, always keep them within sight. Make sure to extinguish all candles when leaving a room or before going to sleep. Never burn your soy candles on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc. Trim the wicks of your premium soy candles to 1/4 inch each time before burning. Long or crooked wicks cause uneven burning and dripping.
Frosting: This is the common term for “polymorphism” and describes the white coating that appears on your soy candles. What causes it? Frosting is a perfectly natural effect of using soy wax and is unique to vegetable waxes, especially soy. It is the natural wax recrystallizing. All soy waxes frost to some degree and is a sign that you are using 100% natural soy wax. It is more noticeable with coloured candles.
As with all candles, the first burn is the most important. To begin, candles should burn one hour for every 1 inch in diameter of the actual candle size. Therefore, a large original jar candle should burn a minimum of 4 hours to liquefy the entire top layer of wax. If the wax is not allowed to liquefy or to melt from edge to edge of the jar or tumbler, it will create a “memory ring,” especially if this is the first time the candle is lit. Once a candle has this “memory ring,” it will continue to tunnel and to burn that way for the life of the candle.
The candle wax and fragrance oils we use in our candles are sensitive to both temperature and light, so please be careful when storing candles for an extended period of time. If you store your candle, be sure it is in a cool, dry place away from direct sunlight or intense light. Keeping it in a dark place like a cupboard or box will protect it from fading and discoloration. Since our candles can be sensitive to extreme cold and heat, it’s best to store them between 50ºF and 85ºF. And be sure not to leave our candles in your car for an extended period of time (particularly on hot days) as they may melt or discolor. Extreme cold causes cracking and separation, so it’s best to follow our temperature guidelines. After long exposure to the cold, you should allow the candle to return to room temperature for a minimum of 2 hours before burning it to minimize potential damage.